Delivery and Returns


All UK orders are sent via Royal Mail post service or other Economy Delivery services.

Pick up in person (Weekends ONLY)

Delivery Rates: 

  • UK Standard delivery: £5.99 inc. VAT (3 to 5 working days - excludes Weekends and Bank Holidays) - FREE on orders over £55*.
  • UK Next Day delivery: £7.99 inc. VAT (1 to 2 working days - excludes Weekends and Bank Holidays) - FREE on orders over £85*.
  • UK Special delivery Guaranteed 1 pm: £10.55 inc. VAT

(* Limited time only)

Orders placed before 1 pm (Monday to Friday) will usually be dispatched within 1 to 5 working days of receiving cleared payment.- opens in a new window or tab

Orders placed after 1 pm (Monday to Friday) will usually be dispatched within 1 working day of receiving cleared payment.

Orders placed after 1 pm (Monday to Friday) will usually be dispatched within 1 to 5 working days of receiving cleared payment.
We aim at next working day dispatch however this might not always be possible during busy periods, holidays, disruption due to bad weather or the early days of a sale or promotion. 

In the event that your item is lost in transit, ITADASHI will escalate the issue with our courier partners and a refund, exchange or replacement will be made quickly once the case is closed within 14 working days.



Brexit will change the process of sending parcels between the UK and EU from January 1st 2021.

Goods leaving the UK for the EU will be charged Import Duty & Import VAT at EU-set rates.

The recipient will be liable for these.

In the early days, post January 1st 2021, it is highly likely that there will be long delays at all UK ports.

Please contact us by email at info@itadashi.com in order to get a shipping quote for an international delivery shipping service. You simply need to mention in your email the item, the item quantity and the delivery address including the country where you want the order to be sent to. Our ITADASHI Team will then try to get the best international shipping service price to fulfil your request. We are aiming to answer you by email as soon as possible.

Free UK Standard Delivery

Free UK Standard delivery on all orders over £55*. THIS OFFER IS VALID ON ALL OUR STORE ITEMS.

(* Limited time only)